Refund Policy

Refund Policy

Last updated: August 5, 2024

Thank you for shopping at English Dose Daily. We strive to provide high-quality educational eBooks and ensure your satisfaction. However, due to the nature of our digital products, all sales are final.

Non-refundable Policy

Non-refundable Items

  • All eBook purchases are non-refundable once they have been successfully downloaded.
  • Due to the nature of digital products, they cannot be returned or exchanged.

Exceptions

Download Issues

  • If you are unable to download the eBook due to technical issues, we are here to assist you.
  • Refunds will only be considered if there is a proven technical issue that prevents the download of the eBook.

How to Request Assistance

  1. Contact Us: Send an email to sales@englishdosedaily.com  with your order details and a description of the issue you are experiencing.
  2. Proof of Purchase: Provide proof of purchase, such as your order number or receipt.
  3. Processing Time: We will investigate the issue and respond within 5-7 business days.
  4. Resolution: If the issue cannot be resolved and it is confirmed that the eBook could not be downloaded, we will process a refund to the original payment method used during the purchase.

We appreciate your understanding and thank you for choosing English Dose Daily.

For any questions or concerns, please contact us at sales@englishdosedaily.com